FAQ’S
For general inquiries, please check our FAQs section. It’s a quick guide to answer common questions about our product.
Our products are diversified, including but not limited to shelves, pallets,Forklift, warehouse doors, warehouse handling carts, stackers, etc.
We are committed to providing high-quality, durable equipment that can meet the needs of high-intensity warehouse operations. Our equipment undergoes rigorous quality control and durability testing to ensure that it can meet or exceed our customers’ expectations.
Yes, due to the high demand for our equipment in the market, advance booking is recommended to ensure that you can receive the product when you need it.
We provide comprehensive after-sales service, including product installation, training on how to use the equipment, and maintenance and repair. Our goal is to ensure that customers can fully utilize our equipment and minimize downtime.
Our goal is to resolve customer issues as quickly as possible. We will provide a corresponding solution based on the specific situation of the equipment.
Yes, we have always been committed to providing environmentally friendly storage equipment. Our equipment materials are recyclable and reusable, while also minimizing product packaging materials.
We attach great importance to the safety of our equipment. All equipment undergoes rigorous safety testing and certification to ensure the safety of operators.
Of course. We provide professional customization services and can design and produce equipment based on your specific needs and specifications.
The price of our equipment varies depending on the type, specification, and configuration of the equipment. We will provide you with the most competitive price based on your needs.
Of course. Our professional team can provide consulting services on equipment selection, layout, and optimization to help you make informed decisions.
We provide one-year or two-year warranties, depending on the type and configuration of the equipment. During the warranty period, if any quality problems arise with the equipment, we will provide repair or replacement services free of charge.
You can contact us through our website, phone, or email. We will provide professional technical support and maintenance and repair services for your equipment.
Yes, our equipment is designed to adapt to various types of warehouse environments, whether it be high temperature, low temperature, humidity, or dusty environments, they can still maintain excellent performance.
Yes, we provide professional installation services. Our professional team will install and commission the equipment based on your warehouse layout and requirements to ensure its stability and safety.
Of course. We can provide suggestions and plans for replacing or upgrading your equipment based on your needs and budgets. We will work with you to select the most suitable equipment configuration based on your specific needs and current equipment situation.
